Consultations are by appointment only.  We offer both telephone and face to face appointments.  Patients/ their representative can phone or visit the surgery at 08:30 to make an appointment. 

Appointments can also be made online via the link at the top of this page.

Routine/emergency appointments can be made the same day.  If you are unable to get an appointment on the day, you will be offered an appointment with a clinician at the Urgent Care Centre.

For all musculoskeletal issues, we have a musculoskeletal specialist which the receptionist can book you in directly depending on availability.

Extended Hours are offered between 18:30 to 20:30 and are provided by the Smartcare PCN Hub.  Weekend appointments are available by calling 0121 203 0222.

Patients are requested, where possible, to telephone before 11am if a home visit is required that day.

We would request that, apart from the genuinely housebound, all other patients attend the surgery rather than request a home visit because of the extra time home visiting takes. On average four to five patients can be seen in surgery in the time it takes to do a single house call. In addition, the care that can be offered due to the lack of adequate lighting, examination facilities and equipment means that you may not receive as good a service as the doctor may be able to offer if you came to the surgery.

Please note that the doctor may telephone you rather than visit you if this is medically appropriate. Ultimately it is the doctors right to decide whether or not a visit is appropriate for a particular set of circumstances.

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

Please remember to update your contact details with us when you change address, telephone numbers and email address.